Terms of Service

Effective Date: July 10, 2026

These Terms of Service govern your use of meowboard.shop and any purchase made from MeowBoard.

By visiting our website, creating an order, or using our services, you agree to these Terms. Please read them carefully before using the website.

1. Store Information

This website is operated by MeowBoard, an online retailer established in 2022 and specializing in cat scratchers, climbing products, scratch pads, interactive cat toys, and related pet accessories.

Our contact information is:

MeowBoard
4309 Yorktown Place
Owensboro, KY 42301
United States

Email: support@meowboard.shop
Phone: 270-929-7114

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.

By using this website, you confirm that the information you provide is accurate, complete, and current.

You may not use our products or website for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to present product descriptions, measurements, materials, features, colors, and images accurately.

However:

• Colors may appear differently depending on your screen
• Measurements may have minor manufacturing variations
• Product packaging may change without notice
• Certain design details may vary slightly between production batches

Such minor variations do not normally constitute a defect.

Customers should review all available product details before completing a purchase.

4. Pet Use and Safety

Customers are responsible for determining whether a product is appropriate for their cat’s size, age, behavior, and physical condition.

Pet products should be used responsibly and under suitable supervision. Regularly inspect scratching boards, climbing poles, toys, fasteners, and accessories for wear or damage.

Stop using a product if it becomes unstable, excessively worn, broken, or unsafe. MeowBoard is not responsible for injury or property damage resulting from improper assembly, misuse, lack of supervision, or continued use of a damaged product.

5. Prices and Payments

All prices are displayed in the currency shown at checkout.

Prices may change without notice. A price change will not affect an order that has already been accepted and paid for.

Customers are responsible for providing valid payment information. Payment must be successfully authorized before an order can be processed.

Depending on your location and payment provider, foreign exchange fees or international transaction fees may apply. These charges are controlled by your financial institution and are not collected by MeowBoard.

6. Orders

Submitting an order does not automatically guarantee acceptance.

We may refuse or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized payment
• Delivery restrictions
• Duplicate orders
• Violation of these Terms
• Errors affecting inventory or checkout

If we cancel a paid order, we will issue a refund to the original payment method.

7. Order Information

You are responsible for providing a complete and accurate:

• Customer name
• Shipping address
• Email address
• Telephone number
• Billing information

Please review your details carefully before placing an order.

Contact us immediately if you discover an error. We cannot guarantee changes once an order has entered processing or has been shipped.

8. Shipping

MeowBoard offers free standard worldwide shipping.

Estimated delivery is generally 7–10 business days, although delays may occur because of customs, carriers, weather, holidays, local delivery conditions, or other circumstances beyond our reasonable control.

Shipping estimates are not guaranteed delivery dates.

Additional details are provided in our Shipping Policy.

9. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery.

All returns are subject to our Return & Refund Policy, which forms part of these Terms.

Customers must contact us for approval before returning an item.

10. Intellectual Property

All website content, including text, branding, graphics, product descriptions, icons, page layouts, photographs, and other materials, belongs to MeowBoard or is used with permission.

You may not copy, reproduce, modify, distribute, sell, publish, scrape, or commercially exploit website content without prior written permission.

The MeowBoard name, website identity, and related branding may not be used in a way that suggests authorization, sponsorship, or affiliation without our approval.

11. Reviews and Submitted Content

When you submit a review, photograph, comment, suggestion, or other content, you confirm that:

• You have the right to submit it
• It is truthful and lawful
• It does not violate another person’s rights
• It does not contain malicious software, harassment, or misleading information

You grant MeowBoard a non-exclusive right to use, reproduce, display, and publish submitted content for store, marketing, and customer service purposes, subject to applicable law.

We may remove content that is abusive, unlawful, irrelevant, fraudulent, or misleading.

12. Prohibited Activities

You may not:

• Use the website for illegal or fraudulent activity
• Attempt unauthorized access to the website or customer accounts
• Disrupt the website’s security or operation
• Upload viruses, malware, or harmful code
• Collect information about other users without permission
• Impersonate another person or organization
• Submit false orders or payment claims
• Copy or resell website content without authorization
• Use automated systems to interfere with normal website operation

We may restrict or terminate access when these Terms are violated.

13. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, hosting, or other operational purposes.

These providers may have their own terms and privacy policies. MeowBoard is not responsible for third-party websites or services that we do not own or control.

Links to external websites are provided for convenience and do not necessarily represent an endorsement.

14. Website Availability

We aim to keep the website accurate and accessible, but uninterrupted operation cannot be guaranteed.

We may update, suspend, modify, or remove parts of the website when needed for maintenance, security, legal compliance, or business operations.

15. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Every product will always remain available
• All minor display differences can be eliminated
• Delivery will never be affected by external delays

Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, MeowBoard will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Where liability cannot be excluded, our total liability relating to an order will generally be limited to the amount paid for the affected product, except where applicable law requires otherwise.

17. Indemnification

You agree to compensate MeowBoard for reasonable losses, claims, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

This provision applies only to the extent permitted by applicable law.

18. Governing Law

These Terms are governed by the laws applicable in the State of Kentucky and the United States, without limiting any mandatory consumer rights available in your country or region.

19. Changes to These Terms

We may update these Terms when our services, business practices, or legal obligations change.

The revised version will be published on this page with a new effective date. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

20. Contact Information

Questions regarding these Terms may be sent to:

Email: support@meowboard.shop
Phone: 270-929-7114